Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the website www.hqaim.com (the "Service") operated by HQAIM ("us", "we", or "our").

1. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on HQAIM's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials;
• Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
• Attempt to decompile or reverse engineer any software contained on HQAIM's website;
• Remove any copyright or other proprietary notations from the materials; or
• Transfer the materials to another person or "mirror" the materials on any other server.

3. Refunds & Cancellations

We stand behind the quality of our digital products. For digital information products, specifically PatternForge and AI Artisan Premium Modules, we offer a 7-day money-back guarantee.

If you are not satisfied with your purchase, you may request a full refund within 7 days of the original transaction date. To initiate a refund, please contact our support team at support@hqaim.com with your order details. Refunds are processed within 5-10 business days.

Please note that this guarantee applies only to the initial purchase of specific digital products mentioned above and does not apply to custom consulting services or enterprise contracts, which are governed by their respective service agreements.

4. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of HQAIM and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.

5. Limitation of Liability

In no event shall HQAIM, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service.

6. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

7. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion.

8. Contact Us

If you have any questions about these Terms, please contact us at legal@hqaim.com.